Find answers to common questions about Lawyer Wala’s services and platform.
We provide affordable legal consultations across various categories, including family law, criminal law, business law, and immigration law. Our expert lawyers offer personalized advice via Zoom or Google Meet.
Simply sign up on our website, select a lawyer based on your needs, pay a small fee, and schedule your session. You’ll receive a link to join a video call with your chosen lawyer.
We offer competitive pricing for our services. The fee varies depending on the lawyer and consultation duration. Details are provided during the booking process. Payment is secure via our trusted processors.
Yes, all consultations are confidential. We adhere to strict privacy policies and legal standards to protect your information, and our lawyers are bound by attorney-client privilege.
You can cancel or reschedule your appointment up to 24 hours before the scheduled time through your account dashboard. Late cancellations may not be eligible for a refund—check our terms for details.
Browse our lawyer profiles by category, read their specialties and reviews, and select one that matches your needs. You can also contact our support team for assistance.
You’ll need a stable internet connection, a device with a camera and microphone, and the latest version of Zoom or Google Meet. We’ll send you a link and instructions after booking.
Our platform operates during regular business hours, but lawyer availability varies. You can schedule consultations based on the lawyers’ online schedules.
Consultations typically last 30 to 60 minutes, depending on your selected package. You can discuss the duration with your lawyer during the session.
We strive for your satisfaction. If you encounter issues, contact us within 24 hours, and we’ll work to address your concerns or arrange a follow-up.
We accept secure payments via credit/debit cards, mobile wallets, and bank transfers through trusted processors and SSLCommerz. Payment options are displayed during the booking process.
All lawyers on our platform are verified professionals with valid licenses and experience. Their profiles include qualifications, specialties, and client reviews for your confidence.
If your connection drops, your lawyer will attempt to reconnect. We recommend having a backup device or number ready. Sessions can be rescheduled if the issue persists—contact support immediately.
No hidden fees! The price you see during booking includes the consultation. However, additional services (e.g., document drafting) may incur separate charges, which will be clearly communicated.
We value your input! After your session, you’ll receive a feedback form via email. Alternatively, share your thoughts anytime at contact us page.
Yes, we use SSL encryption and partner with secure payment gateways to protect your financial data. Our privacy policy details our security measures—review it on our website.
Recording is not permitted unless approved by both you and your lawyer. Unauthorized recordings violate our terms of service. Discuss this with your lawyer during the session if needed.
Prepare any relevant documents, a list of questions, and details about your legal issue. Your lawyer will guide you, but being prepared ensures a productive session.
There’s no limit! You can book repeat consultations with the same lawyer if they’re available. Check their schedule on your dashboard or contact support for help.